Frequently Asked Questions

 

How long do temporary tattoos last on skin?

Our temporary tattoos last about 3 days, depending on the size and placement of the tattoo. Temporary tattoos last much longer when applied in an area that isn't rubbed often. For the best application of your tattoo, be sure your skin is dry,  and free of oil, lotion and makeup, since temporary tattoos apply best to clean, dry skin. Try to choose a smooth, hair-free area of skin that doesn’t crease or stretch when you move. Once applied, temporary tattoos are waterproof, so they won’t come off in the shower, pool, or in that water gun fight with your family! Temporary tattoos can be easily removed with a bit of rubbing alcohol, hand sanitizer, baby oil or even with a few strips of transparent household tape.

 

Are temporary tattoos safe for application on my skin?

Of course! These temporary tattoos are so safe, that we have applied them to babies. All of the temporary tattoos we supply are safe and non-toxic. We use FDA certified colorants and all products exceed US, Canadian and European Union safety standards for cosmetic and toy products. Certification documentation is available upon request.

 

How are temporary tattoos applied?

Temporary tattoos are fast and easy to apply; all you need is water. Your skin should be clean, dry and free of lotion, oils and makeup. First, remove the clear, protective top sheet. Then, press the tattoo firmly onto your skin with the design facing down. Hold a wet cloth against the back of the tattoo, press down and make sure to wet the paper thoroughly. Wait 30 seconds and slowly peel off the paper backing. Gently rinse the image with water for the best results and allow the temporary tattoo to dry before touching or covering with clothing. Every tattoo has application instructions printed on the back as well.

 

How are temporary tattoos removed?

You can easily remove temporary tattoos with rubbing alcohol, hand sanitizer, baby oil, or transparent household tape. Temporary tattoos are resistant to water and most soaps to ensure that they last about 3 days.

 

ORDERING

 

How can I check on the status of my order?

You will receive an order confirmation email immediately after placing your order. A follow up email with a shipment date and details will be sent when your order ships. Please add This email address is being protected from spambots. You need JavaScript enabled to view it. to your ‘safe senders’ or ‘safe recipients list’ to ensure delivery of emails. If you wish to check the status of an order, feel free to email our Customer Service Team at This email address is being protected from spambots. You need JavaScript enabled to view it.  Please remember that standard production time for regular custom temporary tattoos is 5 business days. Because we print all types of custom tattoos, talk to us about production times for special orders or special requests. This production time should be added to your selected shipment time to determine your estimated or guaranteed delivery date.

 

When will my tattoos ship?

Regular custom temporary tattoo orders ship in just 7 business days,

 

Custom tattoos with special effects have a longer production time:

 

·         PrismFoil tattoos ship 14 business days after art approval

 

·         Glow in the Dark tattoos ship 14 business days after art approval

 

·         Glitter tattoos ship 14 business days after art approval

 

Once we receive final approval on artwork, production on your custom tattoos begins on the next business day. To determine your delivery date, add the production time to the shipping time you have selected.  Here are some guidelines to help you figure out when you should be expecting your temporary tattoos:

 

Proofs. We do not automatically provide digital proofs for custom tattoo orders. Our in-house art department will ensure that your artwork is set-up and ready for print for no additional charge. If you require a proof of your artwork, please advise at time of order. A proof may delay shipping your order by 1-2 business days. Email proofs are free upon request.

 

Changes: Any change that is requested after you have place your order and submitted artwork may delay production time and will be subject to a change fee.

 

Special Packaging. Your custom temporary tattoos will be individually cut to size, rubber-banded in bundles of 200, chipboarded in 100's and bagged in bulk. If you require another type of packaging please contact us. Allow up to 10 additional business days for special packaging.

Special Effects: We offer some really cool effects on temporary tattoos, including custom glitter, glow in the dark, or PrismFoil. These take a little more production time, but it’s well worth the wait!

 

Payment:

 

For non account customers, full pre-payment is required prior to the production process being started.

 

Can I make my own custom temporary tattoos?

Of course, whether you are interested in a company logo or a unicorn riding a spaceship, we have you covered!  You can make custom temporary tattoos of any image you own, from personal photos to original artwork and logos. Just select the size and quantity of tattoos you would like to order, and then email us the image. It's that easy!

 

What sizes are available for custom temporary tattoos?

You can make custom temporary tattoos in almost any size! The smallest size is 38mm x 38mm (1.5 inches by 1.5 inches) and there is no limit to how large we can make tattoos. For questions regarding ordering other sizes, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

What is the difference between imprint size and trim size?

A 3mm (1/8”) margin between the printed image and the edge of the paper, on all four sides, is required for all custom temporary tattoos up to a 3" paper size. Therefore the custom temporary tattoo itself is 6mm (1/4”) smaller than the paper size selected (ex. a 50mm x 50mm (2”x2”) tattoo has a 44mm x 44mm (1.75”x1.75”) imprint area).  A 9mm (3/8”) margin between the printed image and the edge of the paper, on all four sides, is required for all sizes over a 76mm (3") paper size (ex. a 76mm x 76mm (3”x3”) tattoo has a 66mm x 66mm (2.625"x2.625”) imprint area). This applies to any custom temporary tattoo size you order.

 

How many colours can be used?

All regular temporary tattoos are printed in full colour, using CMYK 4-color process, so your design can have as many colours as you would like. We include all of our white ink options at no additional cost. Because we use special and proprietary skin-safe ink, we cannot match PMS colours. We can however, come very close and help you understand our colour tolerances if you call us. Custom backs are free in greyscale with an additional fee for colour backs.

 

Will I receive a proof of my artwork for custom temporary tattoos?

We do not automatically provide digital proofs. insignia16.co.uk has a fully-staffed, professional art department that will make any touch-ups necessary without charge to you.  If you need a proof, please make a note in the special instructions when you email your order. Requested proofs need to be approved via email and returned before we can process your order. Once you approve the proof, we are not liable for any errors or changes made. A proof may delay shipping your order by 1-2 business days.

 

What are the custom temporary tattoo white effect options?

 

White ink can be tricky with temporary tattoos. Feel free to call us if you are unclear how to proceed!

 

We offer three white ink options free of cost:

 

Some tattoo types have white ink options, which will change how vibrant the image will show on your skin.  Please make note of how you would like the white ink used in the special instructions so our printing team knows exactly what you want your tattoo to look like.

 

No white ink: Any white areas in the design will be clear when applied to the skin, and your skin colour will show through.

Spot white ink: The tattoo will be printed with white ink where specified in the “Special Instructions.”

Flood white ink: The entire image is printed with white ink behind the design. When the tattoo is applied, the colours will be vibrant and the white areas will be white.

 

Please note we do not print with a white background unless otherwise specified.

 

 A 3mm (1/8”) margin between the printed image and the edge of the paper, on all four sides, is required for all custom temporary tattoos up to a 76mm (3") paper size. 

 

Are there any charges for artwork touch-up or set-up for custom temporary tattoos?

There are never any charges for touch-up or set-up of your artwork.

 

Can I have my website or other information printed on the back of my custom temporary tattoos?

Yes! We will print your website, social media accounts, a promotion code or any other information for free, in black ink, on the back of your custom temporary tattoos. Please note this information marked as 'Custom Back' when you email your order and your artwork. A 4-color back is available for an additional charge. Please note: we cannot ensure compliancy when a custom back is used.

 

Can you make Prismfoil, glitter, glow-in-the-dark, sugar or neon custom temporary tattoos?

Yes! Please see our Custom Tattoos page. Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. for additional pricing and production times.

 

What artwork formats do you accept for custom temporary tattoos?

We can work with any type of digital file you have available, except for CorelDraw files (.cdr) or artwork saved in Microsoft Office (.doc, .ppt, .exc). We prefer files to be high resolution, colour-corrected flattened CMYK. If the file is a .jpg, .tiff, or .psd, please be sure they are at least 300dpi at the size you want printed. Vector .eps and .ai files should have the fonts outlined and all placed images embedded.

 

How are my custom temporary tattoos packaged?

Each custom temporary tattoo is individually cut to size and has a clear, protective cover. Custom temporary tattoos are bundled in quantities of 200 and bulk bagged. Give us a call and we can work out just about any package no matter how complicated. 

 

Can I request samples before placing an order?

We do not produce pre-production samples; however, we can certainly send you some random samples of in-stock temporary tattoos. Please email your complete shipping address and phone number to This email address is being protected from spambots. You need JavaScript enabled to view it. and we’ll be happy to send those out. Our sample requests are generally fulfilled within 2 business days and shipped via Royal Mail. If you would like to receive samples sooner than this, please provide your carrier account number.

 

What are the minimum/maximum custom temporary tattoo quantities that I can purchase?

The minimum order quantity for regular custom tattoos is 500 pieces per design. There is no maximum order size.  If you’d like a custom temporary tattoo size that you do not see available to order online, just call in and we will make it happen. Got a challenge? We welcome it and will get you a custom quote.

 

PAYMENT

 

What methods can I use to pay for my temporary tattoos?

Payment can be made via Bank Transfer, Cheque or PayPal

 

TAXES

 

Do you charge sales tax?

As a VAT registered business, all our tattoos & shipping are subject to Value Added Tax at the current rate.

 

RETURNS / REFUNDS / GUARANTEES

 

What is the return / refund policy?

Insignia16.co.uk delivers innovative, high-quality products and stands behind all of them with a 100% Unconditional Satisfaction Guarantee. This guarantee means that if you are not satisfied with any purchase for any reason at any time, contact us and we will replace the product, credit your account, or refund your purchase price. We aren’t happy unless you’re happy!

 

SHIPPING

 

How much is shipping and handling?

Shipping is charged at cost, we use various shipping methods and will seek to find the best service available.

 

Will my order be tracked?

Yes! All shipping options include Domestic & International delivery tracking. All Domestic shipments are tracked.

 

SAFETY / COMPLIANCE

 

Are Insignia16.co.uk tattoos safe?

You bet! All temporary tattoos exceed US, Canadian & European Union safety standards. Colour additives have been approved by the US Food and Drug Administration (FDA) as cosmetics. This means the FDA has determined they are safe for “direct dermal contact”. All Insignia16.co.uk tattoos are manufactured in the United States. Every product package and individual temporary tattoo contains ingredient information as required by the FDA. Safety testing documentation is available upon request.

 

CERTIFICATIONS

What does a G-7 Master Print Qualification mean?

G7 is a specification defined by the Print Colourimetrics Working Group of IDEAlliance, a nonprofit association that identifies best practices for efficient end-to-end digital media workflows — from content creation through distribution. Qualification begins with a complete survey of the production process, including press, plating and proofing.

 

   

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